Cookie Policy

Data treatment

Welcome to www.alphanet-solutions.com . This Cookie Policy aims to inform you about the use of cookies and similar technologies when you visit our website. By using our site, you consent to the use of cookies in accordance with this policy.

1. What are cookies?

Cookies are small text files that are stored on your device when you visit a website. These cookies contain information that is used to improve the user experience and to collect information about browsing behaviour.

2. Types of Cookies

Below, we detail the cookies that may be used on our website, www.alphanet-solutions.com and provide information on their purpose and origin.

  • Necessary or Functional Cookies
    These cookies are essential to ensure the proper functioning of the website and to remember your user preferences. By using these cookies, we make your visit to our site easier, as you will not need to enter the same information repeatedly. An example of their usefulness is to keep items in your shopping basket until you complete the transaction. These cookies are placed on your device without your explicit consent.
  • Private Cookies
    These cookies are essential for the technical operation of the private section of a website. They are used to facilitate and enhance the user experience in areas that require authentication, such as login and account management. Private cookies are necessary to ensure the security and privacy of user information while browsing the private section of the site.
  • Statistics Cookies
    To improve the user experience on our website, we use statistical cookies that collect information about site usage. We ask for your permission before placing these cookies, which allow us to obtain data to optimise and personalise navigation.
  • Marketing/Tracking Cookies
    Marketing/tracking cookies are used to create user profiles, display personalised advertising and track you on our website and other websites for similar marketing purposes. We require your consent before placing these cookies, ensuring we give you choice and control over your browsing experience.
  • Social Media
    We include content from platforms such as Tik Tok, Twitter, LinkedIn and Instagram to facilitate social interaction. This content incorporates cookies that may process information for the purpose of delivering personalised advertisements. We recommend you review the privacy policies of these social networks, as they may change frequently, to understand how they handle the data they process through these cookies. It is important to note that the data

3. Cookies used (Types of cookies used on the website)

Type of Cookies









CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.

1 year



Google Inc.

Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks.

6 months



Google Inc.

Google Analytics sets this cookie to store and count page views.

1 year



Google Inc.

Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.

1 year




Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.

1 year




Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.


4. Our third parties or partners

With regard to the third party cookies we use, our partners are as follows:



Privacy Policy

Cookie Yes



Google Inc.

_GRECAPTCHA , _ga_* , _ga



_hjSessionUser_* , _hjSession_*


5. Pursued Purpose

Depending on the purpose pursued by www.alphanet-solutions.com. cookies may be necessary or essential cookies, statistics cookies, marketing/tracking cookies, social network cookies and private cookies.

6.Cookie Settings

6.1.Manage your consent settings

  • Functional
    • Always on
  • Statistics
    • Enable/Disable
  • Marketing
    • Enable/Disable

6.2.Enabling/disabling and deleting cookies

You can use your Internet browser settings to delete cookies automatically or manually. You also have the option to specify that certain cookies will not be placed.

Alternatively, you can adjust your browser settings to notify you each time a cookie is set.

For more information about these options, please refer to the instructions in the “Help” section of your browser.
Please note that our website may not function properly if all cookies are disabled. If you delete cookies from your browser, they will be placed again after you give your consent when you revisit our web pages.

6.3. Profiling

We inform you that, based on the navigation carried out as users from www.alphanet-solutions.com we reserve the right to elaborate your profile according to article 13.2 f) of the RGPD to evaluate certain aspects related to your experience.

Our main objective at www.alphanet-solutions.com is to improve the quality of our services, personalise the user experience and guarantee the efficiency of our web services.

We also indicate that we use the data collected through cookies and similar technologies to create profiles, including preferences, browsing behaviour and interactions on the website.

6.4. Retention period

In accordance with article 13.2 a) of the RGPD, www.alphanet-solutions.com presents the following information on the period of data conservation to comply with the purposes indicated above.

In accordance with the provisions, own cookies will be used exclusively for the time necessary to fulfil their respective purposes and will not have an expiry date of more than one year. With regard to third-party cookies, the retention periods can be consulted in the privacy policy.
We inform you that the renewal of the third-party cookie will depend on the user’s continued acceptance.

On the other hand, for www.alphanet-solutions.com customers who access the website and accept the use of cookies, we inform you that we use cookies on our website for the following purposes:

  • To improve the user’s browsing experience: Cookies allow us to remember user preferences, such as language or screen settings, with a maximum retention period of 12 months.
  • To advertise online: Cookies allow us to show relevant advertising to the user based on their interests will be indicated in each cookie.

7. User Rights

You have the following rights with respect to your personal data:

  • Right to know the purpose for which your personal data is collected, what will be done with it and how long it will be kept.
  • Right of access: you have the right to access the personal data we hold about you.
  • Right of correction: you can supplement, correct, delete or block your personal data at any time.
    If you give us your consent to process your data, you have the right to revoke this consent and to request the deletion of your personal data.
  • Right to data portability: you can request all your personal data from the data controller and transfer it in full to another data controller.
  • Right to object: you can object to the processing of your data. We will comply with this, unless there are justified grounds for the processing.

To exercise these rights, please contact us. You can find the contact details at the end of this cookie policy. If you have any complaints about how we handle your data, we would appreciate hearing from you, but you also have the right to lodge a complaint with the supervisory authority (the data protection authority).

8. Updating the Cookies Policy

www.alphanet-solutions.com reserves the right to modify/update its Cookies Policy at any time but will always inform you by publishing the modifications/updates on this website. The modification will come into force as soon as it is published.

The introduction of new cookies or the use of cookies already informed for purposes other than those indicated in the Cookies Policy will require the user’s prior acceptance.

We recommend all users to periodically review the Cookies Policy to be informed of the latest modifications.

9. Contact details

If you have any questions and/or comments about our cookie policy and this statement, please contact us using the contact information below:

Address: Street Pablo Iglesias 54, 08302 Mataró (Barcelona), Spain
Web: www.alphanet-solutions.com
Email: info@alphanet-solutions.com

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