Privacy and Cookie Policy

Data treatment

Who is responsible for the processing of your data?

  • ALPHANET SECURITY SYSTEMS SL (hereafter, “Alphanet”)
  • Address: Pablo Iglesias 54, 08302 Mataró (Barcelona)
  • E-mail: info@alphanet-solutions.com
  • Telephone: +34 93 113 72 52
  • Tax identification number: ESB-65265415


For what purpose do we process your personal data?

We process the information provided by people interested in managing contact requests sent through the web form.

We also manage electronic communications related to the services and products offered by Alphanet.


How long do we keep your data?

The personal data provided through the contact form will be kept until the question made is answered and a maximum of one (1) year from the receipt of the question.

The personal data provided in the subscription of electronic communications of Alphanet’s services and products will be kept as long as consent is not revoked.

You can revoke consent at any time.


How is consent revoked?

You can revoke your consent by sending an email to info@alphanet-solutions.com.


What is the legitimacy for the treatment of your data?

The legal bases for the treatment of your data is the request for the information of the interested party through the contact form, as well as the subscription of electronic communications of the services and products of Alphanet, if any.


To which recipients will your data be communicated?

Data will not be transferred to third parties, nor will it be transferred outside the European Union.


Limiting access to and use of data

We are committed to limiting access, collection, use and sharing of sensitive and personal user data acquired through the Alpha Alert application. This data will be used solely to provide essential service and application functionality that complies with the policies and reasonable expectations of users.


Publication of advertisements

Under no circumstances will advertisements be served on our Alpha Alert application.


Advertising or Mailing Campaigns

By accepting the Privacy Policy you authorise us to receive advertising communications and/or promotional campaign emails that may be of interest to you.


What are your rights?

Anyone has the right to obtain information on whether or not personal data concerning them is processed at Alphanet.

Interested persons are entitled to access your personal data and to request the correction of inaccurate data or, where appropriate, request removal when, among other reasons, the data will no longer be necessary for the purposes for which they were collected.

In certain circumstances, the interested parties may request the limitation of the processing of their data. In this case, we will only keep them for the exercise or defense of claims.

Likewise, in certain circumstances, and for reasons related to their particular situation, the interested parties may object to the processing of their data.

Alphanet informs you that you can exercise the rights of access, rectification, deletion and limitation of the treatment according to the conditions and limits provided in the current legislation, by writing to Alphanet Security Systems SL, Pablo Iglesias Street 54, 08302 Mataró (Barcelona), or either by email to info@alphanet-solutions.com. In any case, you will have to provide a copy of your ID, passport or equivalent document.

If you consider it appropriate, you can file a claim with the Spanish Agency for Data Protection.


Rights of the interested parties

1. Right of access

Right to obtain from the controller confirmation of whether or not personal data concerning them is being processed and, in this case, the right of access to your personal data. As well as:

a. The purposes of treatment;
b.The categories of personal data in question;
c. The recipients or categories of recipients to whom the personal data was communicated or will be communicated, in particular recipients in third parties or international organizations;
d. If possible, the expected period of conservation of the personal data or, if not possible, the criteria used to determine said period;
e. The existence of the right to request from the person in charge the rectification or deletion of personal data or the limitation of the processing of personal data relating to the interested party, or to oppose this treatment;
f. The right to file a claim with a supervisory authority;
g. When the personal data has not been obtained from the interested party, any available information about its origin;
h. The existence of automated decisions, including profiling, applied logic, as well as the importance and expected consequences of this treatment.

2. Right of rectification

Right to obtain from the person responsible for the treatment the rectification of inaccurate personal data that concerns him. Taking into account the purposes of the treatment, the interested party will have the right to complete incomplete personal data, including through an additional declaration.

3. Right of erasure

Right to obtain from the person responsible for the treatment the deletion of the personal data that concerns him, which will be obliged to delete the personal data without undue delay when any of the following circumstances occur:

a. The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b.The interested party withdraws the consent on which the treatment is based; c. The interested party opposes the treatment;
c. The personal data has been unlawfully processed;
d. Personal data must be deleted in order to comply with a legal obligation established in the law of the Union or of the Member States that applies to the controller;
e. The personal data have been obtained in relation to the offer of services of the information society aimed at minors.
f. The personal data have been obtained in relation to the offer of services of the information society aimed at minors.

However, a series of exceptions are regulated in which this right will not apply. For example, when the right to freedom of expression and information must prevail.

4. Right of opposition

Right to object at any time to the processing of personal data concerning you. The data controller will stop processing personal data, unless it proves compelling legitimate reasons for the processing that prevail over the interests, rights and freedoms of the interested party, or for the formulation, exercise or defense of claims.

5. Right to limitation of treatment

Right to obtain from the controller the limitation of data processing when any of the following conditions are met:

a. The interested party challenges the accuracy of the personal data, for a period that allows the person in charge to verify the accuracy of these;
b.The treatment is illegal and the interested party opposes the deletion of the personal data and requests instead the limitation of its use;
c. The person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims;
d. The interested party has opposed the treatment while it is verified if the legitimate reasons of the person in charge prevail over those of the interested party.


Definition and function of cookies

A cookie is a small text file that is stored in your browser when you visit certain web pages. Its usefulness is that the Web is able to remember your visit when you return to browse this page. Cookies usually store information of a technical nature, personal preferences, content personalization, usage statistics, links to social networks, access to user accounts, etc.


Classes of cookies used on this website

  • Session cookies: They allow the user to correctly navigate the Web, as well as collect and store data during navigation. They also allow the user to use the different options available within it.
  • Technical cookies: They are used to communicate data using security elements during navigation. They also serve to identify and maintain the user’s session and to share content via social networks.
  • Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by Alphanet Security Systems, SL, but by another entity that processes the data obtained through cookies.


Third-party service providers

Specifically, the third-party service providers with whom we have contracted a service for which the use of cookies is necessary are:


Provider’s name Description and purpose of the Cookie For more information

Google Inc. (Analytics)

Google Analytics cookies are used to measure user behavior, store the number of visits and analyze how quickly the user leaves the Web. More information

Google Inc. (Youtube)

Cookies from Google, Inc. allow the content of the Web to be shared through the YouTube platform. More information

LinkedIn Corporation

The cookies of LinkedIn Corporation allow the content of the Web to be shared through the LinkedIn social network. More information

Feedjit Inc. (Wordfence)

These cookies are used to identify the user as unique and allow their browser to be recognized to provide certain characteristics, such as personalization, of the prevention, control and protection service of the Web against cyberattacks, hackers or online security threats. More information

OnTheGoSystems, Inc. (WordPressMultilingualPlugin)

These cookies allow the website to be displayed in different languages. More information


If you want more information about the use of cookies, you can request us through the contact form on the web or at info@alphanet-solutions.com.

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